Responsibilities:

• Conduct Training Need Assessments (TNA) and assist in data gathering and analysis
• Support in preparation and execution of Training Calendar
• Develop Training Programs / Module based Training Packs
• Content Creation for different training and development initiatives
• Plan the Implementation and Facilitation of Training Sessions (Classroom & Online)
• Conduct Orientation Sessions for the new joiners
• Organize training venues, logistics, accommodation as required
• Conducting Post Training Evaluations
• Must possess Training and Presentation skills
• Excellent Communication Skill (oral & writing skills)
• Hands-on experience with Digital Learning tools will be a plus

Skills Required

• Excellent Communication Skills
• Presentation Skills
• Stress Management

• Ensure to generate RR (Recovery Receipts) against cash received from delivered CODs/ Cash Sales and Recovery
• Deposit the Cash into company account on daily basis and share Deposit slip with Zonal accountant on same day of Deposit
• Maintain Receipts and Deposit record in Excel and System as per provided format and reconcile it with physical Cash before COB (close of Business)
• Notify any discrepancy to Line manager and Zonal accountant
• Responsible for Stock (Sales Reports, CN books) issuance to Couriers and maintain inventory
• Keep proper physical record of accounts related documents
• Stock issuance (CN, Flyer, DS Book, Recovery book) to concerned locations
• Physically verification of pending COD’s
• Control revenue leakage through system reports

Skills Required

• Analytical Skills
• Stress Management
• Problem Solving
• Responsiveness

Skills Required

• Communication Skills
• Problem Solving
• Self Motivated

Responsibilities:

Supervises & ensures the following:

• Timely pickups & deliveries of shipments
• Strict compliance of Standard Operating procedures in all operational activities
• Strict security of Operations Room and places where material is being handled
• Receiving of inbound material & forwarding of outbound material
• Immediate handling of Operational Disorders and their speedy resolution
• Coordination with Customer Services Department for effective & efficient resolution of customers’ complaints
• Better understanding & coordination with sales department for providing customized service to our clients
• Imparts on the job training & coaching to couriers and other operations staff
• Personal appearance & grooming of couriers, maintenance of their motorbikes and  availability of courier kits

• Timely departure of couriers for deliveries
• Availability & working conditions of operation vehicles 
• Transit Checks (handling & carriage of transit material)
• Maintenance of logbook
• Working conditions of Operations Room

Skills Required

• Operations Knowledge
• Communication Skills
• Courier Experience

Skills Required

• Communication Skills
• Knowledge of courier industry
• MS Office
• Operations Knoweledge

• Document and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Examine new/existing system and business models; analyze the system requirement.
• Debug existing source code and polish feature sets.
• Develop, test, and implement new / existing software programs.
  
• Design and update software database, this includes, but is not limited to: Software Applications, Web Sites, Data Communication Process and User Interfaces.
  
• Implementation and post implementation of a new system including data migrations
  
• Validates results by testing and provide references by documentation
  
• Provide Training and user manuals to users and manage change request.
  
• Investigating, diagnosing, and solving application coding error. Analyze user requirements and convert requirements to design documents.

Skills Required

• Mobile & Web Programming
• SQL
• Database
• ERP Tools
• .Net
• Java
• PHP
• Oracle