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When ordering M&P’s international services you, as “Shipper”, are agreeing, acknowledges and accepts on your behalf and on behalf of the consignee of the Shipment and anyone else with an interest in the Shipment that these Terms and Conditions shall apply and you shall relive & indemnify M&P Express Logistics (Pvt.) Limited (“M&P”) from all types of liabilities, responsibilities, claims, civil or criminal proceedings by any Government Agency, Suits, Petitions etc. against any damage, loss or expense suffered in connection with the services rendered hereunder The Shipper will be bound by the signature of any of its employees, servants, and agents on the (Air) Waybill. It is undertaken by shipper client that All shipments/items are legal commodity and is allowed by Pakistani and International law and does not contain any banned/contraband &dangerous/hazardous items.
Terms & conditions Address correction or address change surcharge of USD 15 per shipment will be charged E-Form processing charges for export shipments using Web portal/ software/ program will be charged at USD 5 per shipment. Change of billing Surcharge of USD 35 will be applied when a customer requests a change of defined billing information on an already issued invoice, Neutral Delivery charges will be charged of USD 5 per shipment for an optional delivery service, allowing the shipper or importer to maintain confidentiality over the declared value of the goods Multiline charges of USD 6 per line will be applied when more than 5 lines are recorded on the customs clearance airwayble with multiple commodities or multiple origins for the same commodity Dedicated delivery surcharge minimum USD 10 will be applicable if a customer’s request, an immediate or non-routine delivery of a shipment within a normal working day or a holiday that involves a specific vehicle or more than one courier Clearance Data Modification charge of USD 60 per shipment will be charged in case of addition or modification of data declared to Customs Authorities for clearance purposes such as declared values, classification of the goods, importer details, based on documentary evidence gathered from or confirmed by the Importer or Exporter and only upon request by customs authorities or at the request of the Importer/Exporter.
M&P Consignment Note: The Consignment Note of M&P (CN/CWB/HAWB) is non-negotiable, and the Shipper/Sender (s) acknowledges that it has been prepared by the Shipper/Sender (s) or by M&P staff on behalf of the Shipper. The Shipper/Client (s) confirms, affirm that all the information provided to M&P while booking the shipment are complete, correct & true including Shippers and Consignee details, value declaration of goods etc. In case of any incorrect information or declaration in the CN/CWB/HAWB, the Shipper/Client (s) acknowledges, affirms & agrees that M&P will be absolved from all types of liabilities, responsibilities pertaining to loss, damage or expense suffered by the Shipper/Client (s) and shall be indemnified by shipper in all legal forums. “Shipment” means all documents or parcels that travel under one waybill, and which may be carried by any means M&P chooses, including air, road, or any other carrier. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost.
No Variation: These terms and conditions are applicable on all courier and logistics services provided by M&P to the Shipper/Client (s) hereunder. No employee, franchisee, agent of M&P or anyone else has any authority to change any of these terms and conditions or make any promise on behalf of M&P which is in addition to or conflict with these Terms and Conditions. The carriage by air of a Shipment may be subject to the Warsaw Convention of October 12, 1929, as amended by the Hague Protocol of September 28, 1955 and all subsequent applicable Protocols or the Montreal Convention of May 28, 1999 and all subsequent applicable Protocols, as well as the Guadalajara Convention of September 18, 1961. Shipments transported partly or solely by road - by explicit agreement or otherwise - in, to or from a country which is party to the Convention on the Contract for the International Carriage of Goods by Road, as amended, are subject to the terms and conditions thereof. Shipments carried from and between specified locations within one country are subject to the mandatory rules provided by the laws of that country.
M&P has the right to open and inspect a Shipment without notice for safety, security, customs, or other regulatory reasons.
Limitation of Liability:
Maximum Liability on Non-Document shipments in case of total loss is US$ 100 per shipment irrespective of weight or volume. Maximum Liability on Non-Document shipments in case of total damage is US$ 100 per shipment irrespective of weight or volume. Maximum liability on non-Document shipments in case of partial loss or partial damage, US$ 50 or declared value Only) per shipment; whichever is less. In case of damage, the liability will be assessed on the affected material and the goods shall be handed over to M&P, in lieu of payment against those goods. Maximum liability in case of shipment comprising of document and lost in transit shall be free of cost delivery of replaced / reconstructed documents OR refund of booking charges to shipper.
A Shipment shall not be booked if::
• No customs declaration is made where in terms of value or clear description of contents required by applicable customs regulations.
• it contains counterfeit goods, animals, bullion, currency, gem stones; weapons, explosives and ammunition or their parts, human remains; illegal items, such as ivory and narcotics, cement, MONEY (coins, cash, currency paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters), COLLECTABLE COINS AND STAMPS, shipments to APO / FPO addresses, CASH ON DELIVERY SHIPMENTS, foodstuffs, perishable food articles and beverages requiring refrigeration or other environmental control, pornography and/or obscene material: letter of credits, shipments requiring M&P to obtain any special license op permit for transportation, importation or exportation;, shipments the carriage, importation or exportation of which is prohibited by any law, statute or regulation;
• If the Shipment is held by customs authorities for any reason whatsoever or consignee refuses to receive the shipment or refuses to pay Customs Duties or other Shipment charges, M&P shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be disposed-off at destination without incurring any liability whatsoever towards M&P.
• If shipper wants his shipment to be returned after booking due to any valid reason and shipment is still not uplifted to international destination, the shipment will be returned to the shipper after getting written request and local transportation charges will be deducted from the charges paid by the shippers OR will be invoiced to the shipper in case of corporate customer.
• it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on dangerous goods) or other relevant organization (“Dangerous Goods”),
Refusal Or Rejection Of Shipments:
M&P reserves the right to refuse, hold, cancel, postpone or return any Shipment at any time if such Shipment is in the opinion of M&P likely to cause damage or delay to other Shipments, goods or persons, or the carriage of which is prohibited by law or is in violation of any of these Conditions, or the M&P Account of the person or entity responsible for payment is not in good credit standing. The fact that M&P accepts a Shipment does not mean that such Shipment conforms to applicable laws and regulations or to the present Conditions. If the Shipment is deemed to be unacceptable as described or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay Customs Duties or other Shipment charges, M&P shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be disposed of or sold without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against Customs Duties, Shipment charges and related administrative costs with the balance of the proceeds of a sale to be returned to Shipper. M&P shall have the right to destroy any Shipment which any law prevents M&P or any service provider from returning to Shipper as well as any Shipment of Dangerous Goods.
Regardless of any payment instructions or provisions to the contrary, the shipper shall always remain ultimately liable for the charges including duties and taxes, if any. The shipper is responsible for making sure goods shipped are acceptable for entry into the destination country. All Charges for shipment to and return from countries where entry is not permitted are the shipper's responsibility. It is the Shipper's responsibility to ensure that all necessary documentation in addition to the (Air) Waybill is provided and accurately completed in compliance with all applicable laws, rules and regulations. M&P shall not be liable in any circumstances for any claim, which relates to seizure or detention of goods in the course of transit by Customs or other government authorities. ‘M&P will not be liable in any event for special, incidental, consequential, indirect losses or damages, including but not limited to loss of income, profits or business.
Claims for loss or Damage:
All claims due to loss or damage must be notified to M&P in writing within 30 calendar days after delivery of the Shipment, failing which no action for damages will be brought against M&P Severability The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.
Shipment Return Policy:
If the shipment is physically returned from the destination country due to issue in consignee contact details/ non-availability of consignee, refusal of consignee to accept shipment or inability of the consignee to produce the required documentation/ charges required by the customs authorities at destination country, the return carriage charges along with duty/ tax (if imposed) on that shipment shall be paid by the shipper at the time of returning. In case shipper Dense to pay the import courier/freight charges and duties (if imposed) MPEX has the right to destroy that shipment within 7 days after notifying to the shipper
The Shipper/Client acknowledges and accepts terms and conditions mentioned hereinafter and relieves & indemnify M&P Express Logistics (Pvt.) Limited along with all of its affiliated/associated/group companies (hereinafter referred to as “”M&P””) from all types of liabilities, responsibilities, claims, civil or criminal proceedings by any Government Agency, Suits, Petitions etc. against any damage, loss or expense suffered in connection with the services rendered hereunder and also agree that M&P is not the beneficiary of contents of shipments. M&P will only be responsible for the carriage of document/parcel which is the only function and responsibility of M&P.
M&P Consignment Note
The Consignment Note of M&P (CN/CWB/HAWB) is non-negotiable and the Shipper/Sender (s) acknowledges that it has been prepared by the Shipper/Sender (s) or by M&P staff on behalf of the Shipper. The Shipper/Client (s) confirms, affirm that all the information provided to M&P while booking the shipment are complete, correct & true including Shippers and Consignee details, value declaration of goods etc. In case of any incorrect information or declaration in the CN/CWB/HAWB, the Shipper/Client (s) acknowledges, affirms & agrees that M&P will be absolved from all types of liabilities, responsibilities pertaining to loss, damage or expense suffered by the Shipper/Client (s) and shall be indemnified by shipper in all legal forums.
These terms and conditions are applicable on all courier and logistics services provided by M&P to the Shipper/Client (s) hereunder. No employee, franchisee, agent of M&P or anyone else has any authority to change any of these terms and conditions, or make any promise on behalf of M&P which is in addition to or conflict with these Terms and Conditions.
Right of Inspection of Shipment
M&P has the right, but not the obligation, to inspect any shipment including without limitation opening the shipment if required by law and/or regulations. In this regard, the Shipper/Client agrees that M&P may open and inspect a shipment for any reason at any time.
Lien of Goods Shipped
M&P shall have a lien on any goods shipped for all freight Charges, Octroi, duties, advances or any other charges of any kind payable by the Shipper/Client (s) hereunder and may refuse to surrender possession of the goods until such charges are paid by the Shipper/Client (s).
Thank you for choosing M&P as your Courier Service partner.
C-17, Korangi Road, DHA Phase II (Ext.), Karachi-75500 Pakistan.
The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.
Warranted that following details of each consignment booked for insurance should be sent on the next working day to the insurance company:
Premium collected should be deposited with the insurance company on a fortnightly basis.
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